English For Oral Communication
Note :-
6 elements in communication
-context
-source receiver
-message
-channel
-noise
-effect
Type of communication
A)oral = face to face , meeting , public speaking
B)written = letter, email , diagram,chart,report,memos
C)non verbal = posture, Eye contact, grooming
Purpose of com
- to inquire
- To inform
- To develop goodwill
- To persuade
____________________________
Model communication
-linear (speaker speak and listerner listen)
-interactive (speaker only speak and never listen)
-transactional (communication is an ongoing and continuously changing process)
A model of listening
- Listening
Passive : low lvl of concentration and absorb the minimum number of words
Active: higher level of concentration. Listen actively when you need to obtain information
Improve listening : identify your weakness, preparing mentally and physically to listen and setting priorities
- Receiving
- Understanding
- Remembering
- Evaluating
- Responding
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